LifeLock is one of the most popular identity protection services currently available, and can help protect you and your family’s personal information from being stolen by identity thieves and fraudsters.
Main Security Features
LifeLock provide a through scanning and monitoring services that will alert you if any fraudsters try to use your information to apply for goods, services or credit accounts in your name. These services include:
• Fraud Alerts – these can be placed on your main credit files to monitor all the activity that takes place, which can alert you quickly to anyone who is trying to apply fraudulently for credit cards, loans, leases or service agreements in your name. Once the fraud alerts are in place creditors will also be required to verify the authenticity of each credit request by contacting you directly (normally by phone ion the number you have provided).
• Credit Freeze – creditors can apply to look at your credit file report at any time, even when you have not applied for credit, in order to see whether you are viable for pre-approved credit offers. Theses pre-approved offers will normally be sent to you via the mail system and can fall into the hands of thieves and fraudsters, and can also be very annoying and encourage you to take out lines of credit when you cannot really afford to in some cases. LifeLock’s credit Freeze service will completely lock down your consumer credit report and credit score and prevent anyone from gaining access to it to review your credit history, and this can effectively opt you out of pre-approved credit offers and help to you to control your own finances, and will also prevent creditors from completing applications for credit accounts so that fraudsters are prevented from applying for credit in your name without your knowledge.
Main Recovery Features
No identity protection services can protect you completely from thieves and fraudsters, and so LifeLock offer a $1 million service guarantee that can help cover you financially in the event you do become a victim of identity theft fraud, and this is a very important feature as identity theft can be difficult to prove and can involve lengthy resolution processes. The LifeLock warranty can be used to cover any legal fees and you will also be assigned a recovery specialist, who will explain the recovery process to you and aid you with any forms or applications that need to be filled out, and who can also act on your behalf when you sign a standard Power of Attorney.
Customer Services
LifeLock provide a good all round customer service, and offer not just email contact but also a telephone option so that you can speak to a representative in person if you have an questions regarding the services or need some further advice on identity theft issues. LifeLock also provide a helpful blog feature that contains lots of useful information on identity theft issues from protection through to what to do if you do become a victim.
Reputation
LifeLock have a good online presence, with very few negative reviews and have received a five-star rating from the top consumer website ‘ww.topconsumerreviews.com’. Another good point is that they have received accreditation from the Better Business Bureau, who support companies that follow good business practises and have a commitment to effective and efficient customer services.
Pricing for Lifelock
Lifelock costs $9 / month with the discount code applied. They allow for individual plans as well as for additional members to be added to your plan.
Click here for the Lifelock discount code as well as for more information.